100% Money Back guarantee for items which arrive damaged or defective. Notify us immediately upon receipt of damaged or defective items. Please email us at pointpong.net ? and include:
1. Order number
2. Description of problem
3. Was shipping box damaged upon receipt?
4. If possible, attach any pictures of damage so we can assess the problem
Point Pong stands behind our product and we will work with you until a satisfactory arrangement has been made.
If you are not satisfied with this product for any reason, we stand by our 30 day money back guarantee. Items must be unused and returned to us within 30 days of receipt in the original packaging materials. The customer is responsible for all shipping, insuring and handling fees. There will be a 20% restocking fee applied.